At Flowers Camberley, our reputation is built on freshness, quality, and reliability. We are your trusted local florist serving households and businesses across Camberley and nearby areas. We take pride in delivering only the freshest flowers, carefully prepared for every order, so you can always send or receive blooms with confidence.
It’s extremely important to us that your bouquet arrives in perfect condition. In the unlikely event your flowers are damaged, wilted, or not as described upon arrival, please let us know as soon as possible. For the best assistance, we kindly ask that you report any issues on the day of delivery or within 24 hours. Please keep the product and its packaging as they may be required to process your request.
We guarantee that every bouquet leaving Flowers Camberley is fresh and vibrant. Our flowers are sourced daily and arranged to ensure they look their best for as long as possible. We offer a minimum five-day freshness window from the date of delivery, provided the care instructions included are followed. If your flowers do not meet these expectations, get in touch for a fair resolution.
Your satisfaction is our priority. If your flowers are damaged, do not meet our freshness standard within the initial five days, or are otherwise unsatisfactory, we offer the following options, depending on circumstances:
We may require a photo of the flowers and/or a brief description of the issue, so we can understand what went wrong and serve you better in the future.
If you feel our service has not met your expectations, we welcome your feedback. Please get in touch detailing your complaint and, where possible, provide order details and photographs if it’s related to product quality. Our friendly team will investigate promptly and aim to respond with a resolution within 2 working days. Every concern is taken seriously, and we always strive to leave our customers satisfied.
Flowers Camberley is proud to be the trusted florist for Camberley’s homes and businesses. Our local roots mean you receive attentive, reliable service — and our fresh flowers guarantee ensures every gift or event flower arrangement arrives as beautiful as intended. Thank you for choosing us as your local flower shop; we are always here to help.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
